Key takeaways

  • Fixes customer and order records that are incomplete, duplicated or wrong — the addresses that fail delivery and the duplicates that split one customer's history.
  • Most failed deliveries are address problems, not courier problems. Verifying before dispatch removes the part you control.
  • A one-off clean-up is a fixed-price project; verification at the point of entry is what stops the problem returning.
  • Send a representative sample as it actually is — a tidied sample produces a quote that will not survive the real data.

E-Commerce Data Verification

E-Commerce Data Verification

eCommerce Data Verification

DECK IT, Ahmedabad, verifies and validates e-commerce customer, product and order data across Amazon, Shopify, Magento and other platforms so your marketing and fulfilment run on accurate records. Consumer information is of high value for any business. Gaining access to customer information is a key part of marketing strategy of any business and they procure this information through various sources in eCommerce Data Verification.

Capturing and storing information of the customers who approach the e-commerce site is one of the more accurate databases. However, many times, the customers speed through the checkout, which leads to incorrect data.

It is estimated that 22 % of the customer data is incorrect and around 42 % of the brands believe that this is one of the biggest barriers for multi-channel marketing. Through E-commerce Data Verification services, we ensure the accurate capture of the customer information.

How does data verification build a complete customer database?

The effort to gain a new customer is more than to retain an existing one. While the quality of the service and the experience offered plays a crucial role in retaining the customer, reaching out to them regularly about the products and services helps in gaining an edge over the competition and preserves the recall value.

Hence getting the required contact information of the customer who has visited the e-commerce site becomes crucial. Asking for the information via filling out a form, as part of the check-in or check-out process is a general strategy that is followed.

However, most of the customers tend to rush through the process and might even provide incorrect information. Through eCommerce Data Verification, you can accurately capture the customer’s address, email and contact information. When a mistake is made, the software prompts the customer the error type about the information entered, for a speedy resolution and easier exit process.

Multi-faceted-approach-for-reputation-enhancement
Improve-the-quality-of-delivery-process

How does verified data improve delivery?

Ensuring accurate and complete information for marketing and promotional purposes is one of the many benefits of the Data Verification process. Its efficacy plays a key role in regular operations, especially with the delivery process.

Inaccurate data often results in creating barriers for a smoother delivery process. With real-time customer data verification, the timely delivery of the product shipments can be ensured, as the time spent on interpreting or correcting the shipping information is reduced.

E-commerce data verification reduces the strain on the operation and the fulfillment staff by ensuring accurate information is available for decision making.

How do I start e-commerce data verification?

Data-verification-at-all-points-of-checkout-process

Data verification at all points of checkout process

Reduce-instances-of-non-delivery

Reduce instances of non-delivery

Timely-delivery

Timely delivery

Customer-satisfaction

Customer satisfaction

Standardized-data-for-analysis

Standardized data for analysis

What does DECK IT offer for data verification?

Data-verification-tools

Data verification tools

Data-enhancement-solution

Data enhancement solution

Behaviour-&-altitudinal-information

Behaviour & altitudinal information

Customized-database-management

Customized database management

Connect with us for a Free Consultation

We reply within one working day.

DECK IT’s engineers look forward to working with you.

Clean up once, or verify at the point of entry?

Both, in that order: a one-off clean-up fixes the records you have, and verification at entry stops the problem returning.

One-off clean-upVerification at entry
FixesRecords already in the systemNew records as they arrive
Shape of workFixed-price project, scoped from a sampleA change to the storefront or form
Repeat neededYes, as data drifts againNo
Does it cut failed deliveriesFor existing customersFor every new order

E-commerce data verification: questions we get asked

What does data verification fix?

Customer and order records that are incomplete, duplicated or wrong — the addresses that fail delivery, the duplicate customers that split one person's history, the contact details that bounce. It is a data quality problem, and it shows up as failed deliveries and marketing that misses.

How does it improve delivery success?

Most failed deliveries are address problems rather than courier problems. Verifying and standardising addresses before dispatch removes the part you can control, which is usually the larger part.

Is this a one-off clean-up or ongoing?

Both are sensible. A one-off clean-up of existing records is a fixed-price piece of work; verification at the point of entry is what stops the problem returning, and that is a change to the storefront rather than a data project.

What do you need to quote it?

A representative sample of the records as they actually are. The messy cases determine the approach, so a tidied sample will produce a quote that does not survive contact with the real data.